I really hope that you adore everything that you purchase from me :) However, there will be times when for whatever reason you change your mind or something is not suitable. Should you wish to cancel your order you may do so by contacting me by email and if the order has not been posted I will cancel the transaction and a refund will be made..If the item has been posted please follow the the returns policy.
All returns are required to be accompanied with a covering letter and a copy of invoice or receipt.
I will provide a full refund for the price paid for the item and the postage costs for a returned item if the return is a result of an error that the company has made or the goods are faulty.
Lusciously Loopy is bound by the distance selling rules laid down by Trading Standards 2000. If you are unhappy with your goods you can return them in complete and resalable condition for a refund. You must contact me in writing or by email within seven days of receipt. You are entitled to return goods within 28 working days days of receipt for a full refund (on goods purchased not postage costs) if they do not suit your needs. This does not include the cost of return postage for which you are responsible. It is recommended that you post them by recorded delivery as I cannot accept responsibility should your delivery go missing.
I would love to be in a position to pay for your return. As the business grows this will be one of the things that I will be looking to do...