Legal Notice.The following constitutes our Terms and conditions.
Lusciously Loopy is owned by Lynn Bamber.
1 Peart Road
Contact at firstname.lastname@example.org
Lusciously Loopy sells yarn and yarn related products alongside handmade crochet products, craft kits and downloadable patterns.
To purchase an item browse through the various sections, selecting the item(s) you want. You may be required to select an option ie size, colour etc. Once you have made your choice you can click on 'Add to Cart'. You may then proceed to the checkout, or continue to shop. Once you have finished shopping, click on 'Checkout'.
You can make a payment by PayPal ( you don't need to have an account with paypal to pay) you will be taken to the paypal site and once your payment is made you will return to the Lusciously Loopy Website.
You also have the option to pay by the following credit cards: Visa. Mastercard, Maestro. This is a highly secure method of payment, and means that we never see your credit card number. As soon as this is live you will see the option on the checkout page.
If you make a mistake with your order and are unable to correct it in the shopping cart please contact us and we will correct the mistake.
All goods must be paid for before they are shipped.
In the event that an item you order is out of stock when I come to pack your order I will contact you to offer a full refund on your order or to refund the cost of the out of stock item. You must ensure that your contact details are correct for me to do this otherwise I will have to cancel the order and refund in full.
In the event that a Lusciously Loopy product is mistakenly listed at an incorrect price, Lusciously Loopy reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Lusciously Loopy reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Lusciously Loopy shall issue a credit to your credit card account in the amount of the incorrect price.
Uk Posrtage....one rate (Royal mail second class or courier service) is charged at £2.75
Where the postage costs fall below this amount ( in the case of small accessories or pattern books ) a refund will be made to the paypal account or credit card used to purchase. I reserve the right to charge extra postage for heavier orders over 3kg. You will be notified of this before dispatch of your order and if you don't wish to proceed a refund will be issued.
BFPO address...please contact me BEFORE you place your order.
Postage charges ..
All UK orders will be charged at £2.75 for standard delivery.
Depending on weight (see note above about heavier orders) all orders will be sent by second class/ second class signed for or courier.
If you wish to upgrade to first class postage please contact me prior to placing your order and I will invoice you for any extra postage cost and fees incurred. Please use the contact form or email at email@example.com I am on facebook and instagram and they are good places to contact me quickly.
Orders will be posted as soon as possible after your order. Generally the same day - as I know just how important getting your gorgeous yarn is! - but certainly within two days.
If you require next day delivery please contact me and I could give you a price to arrange that.
Customers from the Scottish highlands and Islands should be aware - and probably already are ;) - that delivery times are often longer than stated.
Channel Isles and Overseas customers please contact me for delivery costs.I cannot be held responsible for any customs charges that might be incurred.
Please note:All delivery dates are estimates and I cannot be held responsible for delays in deliveries caused by Royal Mail or any other courier I may use.
I will not deliver to PO Boxes.
Please note in times of high demand shipping may take a little longer.
If your parcel has not arrived as soon as you hoped please allow 10 working days for UK orders and 30 working days for International orders before you contact me to allow sufficient time for postal delays to be cleared.
Any order sent through a courier.
The courier will attempt to deliver 3 times then the parcel will be sent back to the sorting depot and we will be contacted to re arrange delivery when someone will be at the address. If the customer does not give a contact number or a suitable time (from 48 hours onward) to have the parcel delivered, it will be sent back to me by the courier at a charge to me. It this happens we will refund the order, minus the charge incurred to repatriate the parcel.
I really hope that you adore everything that you purchase from me :) However, there will be times when for whatever reason you change your mind or something is not suitable. Should you wish to cancel your order you may do so by contacting me by email and if the order has not been posted I will cancel the transaction and a refund will be made..If the item has been posted please follow the the returns policy.Patterns and pattern books are non refundable.
Lusciously Loopy is bound by The Consumer Protection (Distance Selling) Regulations 2000 laid down by Trading Standards...If you are unhappy with your goods you can return them in complete and resalable condition for a refund. You must contact me in writing or by email within seven days of receipt. You are entitled to return goods within fourteen working days of receipt for a full refund (on goods purchased not postage costs) if they do not suit your needs. This does not include the cost of return postage for which you are responsible. It is recommended that you post them by recorded delivery as I cannot accept responsibility should your delivery go missing.
Gift vouchers are available in denominations of your choice from £10 upwards. They can be used to purchase items from the website or in person at the Studio. The voucher must be redeemed in full at the time of purchase and no refunds can be given. If items are purchased that exceed the value on the gift voucher the difference must be paid at checkout.
Gift vouchers are valid for one year from date of issue. No refunds can be given for expired vouchers.
Lusciously Loopy accepts no liability for lost or stolen gift vouchers.
Any goods purchased with a voucher that are subsequently returned (see terms and conditions fo policy) will be refunded in the form of an evoucher.
Lusciously Loopy is a privately owned company and will never knowingly pass on your info to any third party and takes your security and privacy very seriously
Please be advised that whilst care has been taken to ensure a good representation of yarn colour in the images colours on individual monitors can differ.
If you purchase any of the patterns I create and sell in PDF form you are free to sell the resulting items you create from them. Please do not to sell or distribute the pattern without my permission.
All images and content used are the property of Lynn Bamber or have been used with the kind permission of the supplier.
Lusciously Loopy is not a VAT registered company..